Reference

How 0mutogel Handles Your Personal Information

Your account data stays with us — not shared, not sold. This policy covers what we collect when you register, deposit via DANA, OVO, or GoPay, and access the lobby, and it tells you exactly how to request changes or deletions.

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run account operations. Here is what that looks like in practice across the four areas that matter most to your privacy.

Account Security

Your account is protected with password hashing and session tokens. We flag unusual login activity and may prompt re-verification via OTP before granting access to sensitive account functions.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can block non-essential cookies in your browser settings without losing core account access.

Data Retention

We retain your account data for as long as your account remains open and for a period after closure as required under applicable local regulation. You may request deletion where local law allows.

Your Rights and Requests

You have the right to access, correct, or request deletion of your personal data. Submit a request via live chat or email with your account details and we will respond within the timeframe local law requires.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about your personal data, want to request a correction, or need to know what we hold on your account, our support team handles privacy requests directly. Players in Palembang and across Indonesia can reach us through the channels below — we aim to respond to data-related queries within a reasonable timeframe under applicable local law.

Live Chat Open the chat window from the lobby footer. Available during operating hours for account and data queries including wallet verification questions.

Email Support Send your data request or privacy question to our support address. Include your registered account email so we can locate your records quickly.

Account Help Centre Log into your account and navigate to the Help section for self-service options including reviewing your stored profile and transaction history.

What We Collect and Why We Collect It

0mutogel Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 0mutogel, we collect the information you provide during registration — name, email address, and contact details — along with transaction records tied to your DANA, OVO, or GoPay wallet activity. Device identifiers and session data are logged automatically when you

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access the lobby from your phone or desktop. We use this data to process your deposits and withdrawals, verify your account identity, and keep your session secure. We do not sell your personal data to third parties. Payment data linked to your e-wallet is handled in
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line with the processing requirements of each local payment rail. Cookies and similar tracking tools help us remember your preferences and keep the lobby loading correctly on your device. You can adjust cookie settings through your browser at any time. Data retention follows applicable local law
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— we keep records for as long as your account is active and for a period after closure as required by regulation. Access to your stored data is available on request. This policy applies where local law permits and is subject to the jurisdiction in which
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you access our services.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data

Straight answers to what our account holders ask most about how their information is handled on 0mutogel.

We collect your name, email address, contact number, and the wallet identifier linked to your DANA, OVO, or GoPay account. Device and session data are also logged automatically on login.

Transaction references are stored to process and verify your deposits and withdrawals. Full wallet credentials are never stored on our servers — payments are handled through each provider's own secure channel.

Yes. Contact us via live chat or email with your registered account details. We will provide a summary of your stored data within the timeframe required by applicable local law.

Submit a deletion request through our support channels. We will process it in line with local regulation — some data may need to be retained for a legally required period before full deletion is possible.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete your transactions, and with service providers bound by confidentiality obligations.

Log into your account and go to the profile section to edit basic details. For changes to your registered email or linked wallet, contact support directly so we can verify the update securely.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ App0mutogel App

How 0mutogel Handles Your Personal Information

How We Protect and Manage Your Information

Account Security

Cookie Controls

Data Retention

Your Rights and Requests

Reach Us About Your Data

Common Questions About Your Data

01 What personal data does 0mutogel collect when I register?

02 Is my DANA, OVO, or GoPay payment data stored on your platform?

03 Can I request a copy of the data you hold on my account?

04 How do I ask for my personal data to be deleted?

05 Does 0mutogel share my data with third parties?

06 How can I update incorrect information on my account?

Privacy Policy

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